Customer Support
Our customer service and support team provides expertise in hardware, software, equipment installation, and training. Service is available around the clock and through our distribution and service partners, around the globe. Day-to-day contact with customers provides insight into their critical test requirements; and it ensures that we are able to offer the support necessary to keep their production lines running at peak performance.

New Facility Supports Industry Demand
Our headquarters facility in Santa Clara, California provides manufacturing capacity and the necessary infrastructure to support the growing demand for the new MRS3000-G2 media certification test platform and related customer support services. In addition to Santa Clara, MRS recently established MRS Asia, based in Singapore, to provide Asian based customers with technical applications support, equipment demonstration and training. MRS will continue to partner with Dymek Company Limited to provide local equipment service and spare parts inventory to support to customers throughout the region.

MRS' Total Quality Commitment
MRS equipment is subjected to exhaustive analysis and testing throughout the design and manufacturing processes to guarantee reliability and productivity. Mechanical components and control electronics are fully tested and complete a full burn-in process prior to final assembly. Finished systems are then put through an extensive burned-in cycle prior to shipment.